A year ago I thought maybe AI was going to make too many inroads with our customers for us to survive as a profession. But after the latest convention, where many DSOs came to our booth saying their schools had tried AI and were going back to live realtime captioning, I feel buoyed! Hardeman Realtime Inc (HRI-CART) provided 15 simultaneous realtime captioners for this conference, and every attendee exclaimed about the accuracy and speed of the captions. Human realtime captioning has improved since 1992, when CART Captioning was introduced to the Boston area, where I lived at the time. AI has improved also, of course. BUT the human brain -- and our sensitivity to the readers of captioning -- yield much higher accuracy and readability.
Case in point: A co-presenter received a phone call and said just a few sentences into her phone before hanging up -- while her co-presenter continued to talk. The AI we were running for comparison caught the words of the phone call and interspersed those words with the co-presenter's words, creating a meaningless mess of words.
Further, I've noticed that AI broadcast captioning is throwing in dots or dashes ( --- or . . . .) when it couldn't translate a word or phrase. Certainly, that's better than not inserting the --- or . . . , but the human ear caught it. In similar situations, captioners can catch the gist and insert a synonym for the word or a phonetic rendition.
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